How It All Started
My father is a Physician and Surgeon of 35 years. I grew up in and around his office – meeting patients, watching procedures and learning the facets of his profession. One thing that stuck with me overtime about my father is his ability to listen, communicate, and make eye-contact as he speaks or is spoken to. He has a way to grab visitors attention just by walking through his office door. If you don’t know what time of the year it is – you would definitely know by the holiday decorations encompassing the entire office space.
What I started to realize are the smiles and laughter he infuses within his patients; the care and kindness he shows them; and the passion he has to make their visit not just a service to them, but an experience that speaks within to leave a lasting impression. From the holiday decorations, to the warm smiles; that – and still is his goal from the moment someone walks in; to the moment they walk out – the experience in itself.
Fast forwarding many years later – I am happy to say that although I am not a Physician like my father; I developed many of the same characteristics and qualities that led to where I am today. Dr. Pest Solutions LLC – serves that purpose in creating a vision of making a difference in going beyond the call of service. Our vision is clear; to create an experience for the people we serve to leave a lasting impression.
What Keeps Me Motivated
When I first started in the pest control industry, it wasn’t by choice. It was rather a career I fell into due to life’s circumstances. However, overtime I found myself more engaged in what the pest control world had to offer as a career and not just a job. What was a temporary shift in my life, turned into a passion that shaped the vision of where I am today with Dr. Pest Solutions.
Over the course of my career in the industry, I fell in love with the process of what I like to call P.S.R. which stands for Problem. Solution. Result. To every problem there is a solution, and to every solution there is a result. Throughout the entire P.S.R. process we as professionals are creating an experience, which in turn, makes a rewarding impact and result for the customer. This is what keeps me motivated on a daily basis.
What I Am Most Looking Forward To
I am most looking forward to the growth of Dr. Pest Solutions LLC. When my co-partner, Shane and I sat down and discussed the purpose of our company aside from pest control; we made it clear that we wanted to build a culture and brand that stood out from the rest letting our customers know they matter first. We are for the customers and doing what is in their best interest when it comes to pest and home solutions.
Dr Pest Solutions LLC